Privacy Policy

Lawful Basis & Purpose

We collect and process personal data to:

• Respond to care enquiries
• Provide personalised care services
• Manage operations and meet legal obligations

Data We Collect

• Contact information submitted via forms
• Care details provided by clients or families
• Basic technical data (e.g., IP address, browser type)

How We Use It

• To communicate with clients and respond to requests
• To deliver and manage care services
• To comply with legal and regulatory duties

Sharing & Storage

• We do not sell your data
• We share data only where necessary (e.g., healthcare partners, CQC)
• Data is stored securely and kept only as long as legally required

Your Rights

You can request:

• Access to your data
• Correction or deletion
• Restriction of processing

For concerns, contact: info@purehorizoneservicesltd.com
Or reach the ICO: www.ico.org.uk | 0303 123 1113

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